Vice Provost for Information Technology Services and Chief Information Officer
Douglas Shook is the chief information officer and vice provost for Information Technology Services (ITS). He is responsible for providing the leadership necessary to ensure the effective coordination and strategic deployment of information and educational technologies in support of the research, teaching, administration, and outreach missions on USC’s University Park and Health Sciences campuses. His portfolio includes the university’s wired and wireless networks, telecommunications, information security, business applications, educational technologies, Web Services, data center, and the Center for High-Performance Computing (HPC).
A member of the USC community since 1991, Shook has a distinguished record of teaching and service at USC. A professor of data sciences and operations in the Marshall School of Business, he is the recipient of ten university and Marshall School of Business teaching awards. He has served as the dean of academic records and registrar and chief technology officer for enrollment services; associate dean and chief information officer of the Marshall School of Business; and vice president of administration for the Academic Senate, as well as on its executive board. He has served on more than twenty other university committees, subcommittees, and task forces. He was awarded the Academic Senate Distinguished Service Award in 2010.
In addition to his experience in the academy, Shook is the founder of two successful businesses and has worked in IBM’s Advanced Computing Support Center. He specializes in the design, implementation and management of information technology, with particular focus on data management, data modeling, and information technology architecture. His academic research centers on the interaction of organizational structure and the effective use of computer-mediated information and communication systems. He holds a B.A. in English literature and journalism from the University of Michigan and a Ph.D. in communication research and theory from the Annenberg School for Communication and Journalism.